Illegal websites should not initiate any form of manual service requests to our staff. It is strictly prohibited to use honmau Media's technical support services and products to engage in any illegal activities. If discovered, no technical support will be provided.×
Current location:home> news > help and support

Discuz! Q Frequently Asked Questions QA

'Discuz!

[Q] Mini programsPrompt when paying: appid and mch_id do not match
[A] Mini programs are not associated with WeChat Payment. Just visit the "Mini programs Management Backend-Weixin Pay" to associate

[Q] Mini programs compile and requestdiscuz.chat data
[A] Edit the.env.development and.env.production files in the root directory of the source package for Mini programs, and replace the domain names therein

[Q] WeChat access prompt: core.Request access_token fail:{errcode:40164, errmsg: invalid ip ** ipv6 ::ffff:**, not in whitelist hint:[nKddDkn-IngeLA]}
[A] Visit "Public Account Management Backend-Development-Basic Configuration" and add the IP of the current website server to the "IP Whitelist" under "Public Account Development Information"

[Q] Mini programs access prompt: core.Request access_token fail:{errcode:41002, errmsg: appid missing hints:[rKddtyPce-tB3G5a!]& quot;}
[A] Visit Discuz! Q In the background, configure "APPID" and "App secret" in "Global-WeChat Settings-Mini programs Configuration" and then open it

[Q] H5: core.Request access_token fail: {errcode:40125, errmsg: invalid appsecret, view more at http://t.cn/RAEkdVq hint: [4jGdm37FE-HrdXXa]}
[A] Visit Discuz! Q In the background, configure "APPID" and "App secret" in "Global-WeChat Settings-Public Account Interface Configuration" and then open it. If there are still problems after opening, try going to the public account background to reset "App secret"

[Q] Mini programs access prompt: request: fail
[A] Visit "Mini programs management backend-development-development settings" and fill in the current website URL in "request legal domain name" under "server domain name"

[Q] After changing the domain name, what should I do if files such as pictures and emoticons are still the old domain name addresses, or if the topic cannot be resolved?
[A] Delete cache files in the storage/cache/data directory and storage/formatter directory

[Q] Prompt when making payment in WeChat: The URL of the current page is not registered:URL address
[A] Log in to the WeChat merchant platform and configure the domain names of JSAPI payment and H5 payment in the "Product Center-Development Configuration"

[Q] Prompt when making payment in WeChat: Wrong signature
[A] Log in to the WeChat merchant platform, use "Account Center-API Security-API Key" to configure APIKEY in "Backend-Payment Settings-Weixin Pay"

[Q] When posting, the message is "Permission is not enabled"
[A] Check whether "Tencent Cloud-Text Moderation System" and "Tencent Cloud-Image Moderation System" are enabled, but this service has not been actually enabled. Just turn it off

[Q] WeChat access prompt: redirect_uri domain name is inconsistent with the background configuration, error code:10003
[A] Visit the "Public Account Management Backend-Development-Interface Rights
- Web page authorization ", modify the Web page authorization and add the domain name of the current website

[Q] Prompt when uploading a video: procedure para invalid
[A] Check the background "Tencent Cloud-Video-Animation Cover Task Flow Name" configuration. You need to fill in the letter id instead of the number

[Q] Unable to change your password in the background?
[A] You can visit the front desk "I-My Information-Password" to modify

[Q] Prompt when getting the SMS Captcha: package format error, template params error
[A] There is an error in the SMS template. When filing, the SMS template must have 2 parameters. The template reference: {1} is your Captcha. Please fill it in within {2} minutes. If you don't do it yourself, please ignore this message.

[Q] When uploading a picture, it always shows that the picture is being uploaded...& quot;
[A] Try to modify php.ini, increase the memory_limit parameter appropriately, and restart the PHP service

[Q] POWER BY Discuz at the bottom of the front and back page! Can Q be removed? "
[A] In theory, it can be removed according to the Apache Licese 2.0 open source protocol. But please respect Discuz! Q The results of the team's labor.

[Q]After updating v2.1.201029, the PC scans the code and logs in, and the logo on the scan confirmation page is Discuz! Q
[A]The requested URL/static/img/logo.png was not found on this server.*. png files can be used

Note:
1. All fields must be lowercase.
2. The main domain names of websites, service numbers, and Mini programs must be consistent, either with www or without

© Website copyright and disclaimer

1.[honmau Media] independently owns the copyright of all materials on relevant pages of this website;

2. No one is allowed to copy it without the express written permission of [honmau Media];

3. The articles that do not indicate "honmau Media" on this website are all from the Internet and are only for everyone to learn and refer;

4. If there is any infringement/violation/irregularity, please contact customer service QQ or email to delete it, please understand;

5.[honmau Media] reserves the right to correct, modify and update this statement at any time.legal notice

Message Board
* Contact customer service for urgent issues
submitted
submission
Working days: 8:30 - 22:00 Online QQ

customer service

Company Introduction
top