Customers who have officially signed a website construction contract with our company will provide one-year after-sales service and enjoy the following free services within a one-year validity period from the date of signing:

1. Training: Hongmao Media will provide users with website back-end operation training remotely. The number of participants is unlimited. Users do not need to worry about website use after employees are replaced.  

2. Hongmao Media is responsible for making regular backup of users 'corporate websites and normal basic maintenance of the website. 

3. At the same time, honmau Media also provides:

(1) Security inspection and vulnerability handling of the website;

(2) Link inspection, processing and correction services within the website;

(3) Guidance on page code optimization and keyword optimization within the website; 

(4) Enterprise domain name resolution and website server escrow services;

4. Fault handling response  

(1) If a major problem occurs in the system, after receiving a telephone notification or fax confirmation, our company will provide10 minutesreact internally and will within 1 dayTroubleshooting. The so-called major problem refers to the serious failure that the system cannot operate normally in accordance with the technical requirements stipulated in the contract signed by both parties, or even fails, but the user still cannot eliminate according to the technical data provided by our company.  

(2) If a general problem occurs in the system, after receiving formal written notice or fax and confirmation, our company will inform the other party of the specific measures to solve the problem through chat tools and written form within 1 day.